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Data Security FAQs

 

How secure is my data?

As part of our managed service, we ensure that our servers automatically download and install all the latest security patches.

Your project data is stored in a unique, insulated environment by our hosting partner 'The Bunker' http://www.thebunker.net/

Only Comply Serve and registered users can access to your database. Clients access the data over Citrix which is using a HTTPS Protocol. Click the following Wikipedia link for definition of HTTPS - http://en.wikipedia.org/wiki/HTTPS 

Our relationship with The Bunker enables Comply Serve to offer a standalone 'uber' secure server environment. For added piece of mind here are some of The Bunkers features:

3m thick walls & solid-steel doors, military electro magnetic pulse protection

'Tempest' RFI intrusion protection, 24-hour sentry, MoD guard dogs, CCTV

415 volt, 3-phase power, back-up power by auto start (pre heated) 650 kVA

3-phase 415V generator, which is fuelled from a 1,700-litre tank

Bulk diesel tank stores 250,000 litres of back up fuel

UPS back-up power installed for power continuity

Plant and spot coolers delivered via multiple compact systems N+1 redundancy.

Fire detection & other advanced detection & suppression systems are available on request

Diverse connectivity from a number of bandwidth providers or the flexibility of installing your own independent provider

BGP4 routing provides resilience against individual line failure

Security staff 24 hours a day, 365 days a year with round the clock support

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