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Showing item 1 to 167 of a total of 167 items

News item:
Opportunities in our Cambridge Development office

Extracted summary content: We have two new opportunities in our Cambridge Development office. We’re looking for an agile Java Developer and Software Test Engineer for our development team who are based in the centre of Cambridge. If you are interested, please have a look at the follow the relevant link below: Java Developer, Cambridge, up to £35kSoftware Test Engineer, Cambridge, £25k No agencies, please!

Link:
http://www.complyserve.com/news.cfm?nid=1145

News item:
Comply Serve Helps Crossrail Manage Programme Compliance

Extracted summary content: Comply Serve Helps Crossrail Manage Programme Compliance Comply Serve Limited is a Software-as-a-Service (SaaS) company providing unique web-based project requirements and compliance solutions for organisations operating in the transport infrastructure, civil engineering and construction industries. Comply Serve solutions enable projects, often for the first time, to manage complex compliance needs throughout the project supply chain, delivering significant time, quality and cost advantages...

Link:
http://www.complyserve.com/news.cfm?nid=1091

News item:
Railway Strategies - Making a connection

Extracted summary content: Railway Strategies - Making a connectionThis article was published in the April/May edition of Railway Strategies and it looks into how Comply Serve are helping companies within the rail industry to collaborate in compiling requirements management information. This article was published in the April/May edition of Railway Strategies and it looks into how Comply Serve are helping companies within the rail industry to collaborate in compiling requirements management information. Railway ...

Link:
http://www.complyserve.com/news.cfm?nid=1067

News item:
Comply Serve joins the Railway Industry Association

Extracted summary content: Comply Serve joins the Railway Industry Association We are pleased to announce that Comply Serve has joined the Railway Industry association.The Railway Industry Association is the trade association for UK-based suppliers of equipment and services to the world-wide industry. It has around 141 member companies, active across the whole range of railway supply. That range is exceptionally diverse and includes many skills and resources which were previously part of the national railway ...

Link:
http://www.complyserve.com/news.cfm?nid=1048

News item:
GearSys & Comply Serve sign a resource & training agreement

Extracted summary content: Comply Serve& Gear Sys sign a resource & training agreement Comply Serve and GearSys have signed a resource & training agreementUnder this agreement GearSys will supply resources on behalf of Comply Serve as well as tailored training. GearSys and their affiliates resources bring together a mixture of skills gained from experience within a number of industries. GearSys & Comply Serve sign a resource & training agreement Gear Sys,Conmply Serve,training,resources

Link:
http://www.complyserve.com/news.cfm?nid=1019

News item:
Richard George joins the Comply Serve board as Non-Executive Director

Extracted summary content: Richard George joins the Comply Serve board as Non-Executive Director Comply serve is pleased to announce the appointment of Richard George to the board of Comply Serve Limited as a non-executive director. As well as serving as a non-executive director for Comply Serve and two other companies, Richard’s main role is Chief Executive of a £55M turnover provider of dental plan administration services. Comply serve is pleased to announce the appointment of Richard George to the ...

Link:
http://www.complyserve.com/news.cfm?nid=889

News item:
Comply Serve appoints Neil Sutcliffe as Non-Executive Chairman

Extracted summary content: Comply Serve appoints Neil Sutcliffe as Non-Executive Chairman We are delighted to announce that Neil Sutcliffe has been appointed Non-Executive Chairman from 1st January 2009. Neil has an extensive senior management background including a former executive committee member of Marconi plc, where he ultimately served as Chief Operating Officer. Neil said "I’m delighted by my new role, and am looking forward to working closely with the team in my new capacity"You can read more ...

Link:
http://www.complyserve.com/news.cfm?nid=887

News item:
Sheila Beynon joins the Comply Serve team as Account Director for the Transport Infrastructure Sector.

Extracted summary content: Sheila Beynon joins the Comply Serve team as Account Director for the Transport Infrastructure Sector Comply Serve is pleased to announce that Sheila Beynon has joined the team as Account Director for the Transport Infrastructure sector. Sheila has a solid technical background and has demonstrated her ability to manage the type and range of sales opportunities that exist across the Transport Infrastructure sector for Comply Serve solutions. Sheila can be contacted at sheila.beynon@...

Link:
http://www.complyserve.com/news.cfm?nid=886

News item:
Merry Christmas!

Extracted summary content: Merry Christmas We wouldlike to wish all of our customers and partners a very Merry Christmas and a Happy New Year.From the Comply Serve team Merry Christmas Merry Christmas,Happy New Year

Link:
http://www.complyserve.com/news.cfm?nid=878

News item:
Signalling Solutions Ltd (SSL) choose Comply Serve for their Project Compliance needs

Extracted summary content: "Signalling Solutions Ltd (SSL) choose Comply Serve for their Project Compliance needs" Comply Serve Ltd is a world leading software company providing compliance solutions for complex, high value projects in highly regulated industries ranging from transport and construction to pharmaceutical and utilities. Mike Stevens, Business Improvement Manager at SSL said:"We chose Comply Serve because of the SaaS delivery model and the fact that Comply Pro can bring significant time and...

Link:
http://www.complyserve.com/news.cfm?nid=842

News item:
New Validation Manager launch

Extracted summary content: New Validation Manager release Comply Serve UKs’ Irish Partner, Gilroy Control Systems launched Comply Serve’s latest offering of their Validation Manager software to the Irish market with a GAMP 5 seminar in Dublin on September 30th. Comply Serve’s Mike Evans and Fursey Duggan of First Solutions then introduced the Validation Manager application of Comply Serve’s ComplyPro2 software of which is designed around GAMP 5 principles of validation management. ...

Link:
http://www.complyserve.com/news.cfm?nid=824

News item:
Comply Serve sponsor football team

Extracted summary content: Comply Serve sponsor football team Comply Serve are pleased to announce that they have sponsored new shirts for London Underground Graduate Trainee’s football team. The team consists of present and former members of Metronet. The team captain Stephen Bartlett said ’the team are very grateful to Comply Serve Limited and we’re looking forward to wearing our new shirts in the upcoming season.

Link:
http://www.complyserve.com/news.cfm?nid=806

News item:
Comply Serve attend SIIA On Demand 2008 Conference in Amsterdam

Extracted summary content: Comply Serve Joins Other Leaders from Saugatuck Technology, the Bunker, NTRglobal and Oracle to Discuss SaaS Security at SIIA on Demand Europe 2008 “Today’s stricter regulatory environments are driving the market for solutions that help IT manage risk, satisfy compliance mandates and meet government initiatives. William S. McNee, president and CEO of Saugatuck Technology, Inc., a strategy consulting, subscription research and advisory firm, moderated the discussion on security and...

Link:
http://www.complyserve.com/news.cfm?nid=671

News item:
Comply Serve Newsletter #3 Winter 2008

Extracted summary content: · London Overground "New Train Set" Advert; Anyone travelling on the London Underground network will start to become aware of a new advert that is starting to appear in carriages highlighting and promoting London Overground. Events · CSAC 08; After the great success of the Comply Serve Annual Conference 2007 (CSAC 07) we will be running CSAC 08 towards the end of the year. ·&...

Link:
http://www.complyserve.com/news.cfm?nid=590

News item:
Comply Serve opens Cambridge Development Office

Extracted summary content: Comply Serve Opens Cambridge Development OfficeUnited Kingdom, 3rd February, 2008 - Comply Serve starts the new year by expanding. "With a great 2007 behind us, we start 2008 with some very exciting news", remarked Chris Rolison CEO Comply Serve Ltd. "Our business is growing and to ensure we meet growing customer demand we have opened a dedicated development centre in Cambridge, UK. Van is leading a growing teamexperienced in Agile development methods, Java/...

Link:
http://www.complyserve.com/news.cfm?nid=576

News item:
First Comply Serve Annual Conference is a great success

Extracted summary content: First Comply Serve Annual Conference is a great successOn December 12th 2007, Comply Serve held its first Annual Conference. It was a greatday and everyone gained something fromit - thenetworking, dinner and speeches were first class and we look forward to running CSAC 08". There were some very good suggestions for CSAC 08 and alldelegate feedback was collated, with the bestideasbeing takenforward for next year.

Link:
http://www.complyserve.com/news.cfm?nid=556

News item:
Merry Christmas! from the Comply Serve Team

Extracted summary content: Merry Christmas & Happy New Year! All the team at Comply Serve would like to wish all our customers, partners, suppliers and colleagues a very merry Christmas and all the best for 2008 and the year ahead. Comply Serve Xmas greeting December 2007 comply serve,comply serve ltd,saas,merry christmas,merry xmas,happy new year,2008,software as a service,compliance,assurance,major projects

Link:
http://www.complyserve.com/news.cfm?nid=555

News item:
Comply Serve joins The Major Projects Association

Extracted summary content: Comply Serve joins the Major Projects Association (MPA)The Major Projects Association provides a forum for organisations concerned with large complex projects to share knowledge and experience. The vision of the MPA is the development and adoption of improved practice in initiating and implementing major projects and benefits the promoters of major projects by delivering better value for their investments and benefits the businesses which contribute to the delivery of major projects by ...

Link:
http://www.complyserve.com/news.cfm?nid=538

News item:
Comply Serve Newsletter #2 Autumn 2007

Extracted summary content: Comply Serve Quarterly Newsletter - Autumn 2007 This is a quarterly publication that aims to bring you up to speed with Comply Serve company developments, products, people, services, customers, news, case studies and events that we feel should be of benefit to the Comply Serve community. Download the attached PDF file for full coverage. For more information contact: Tel: +44 (0) 121 452 5042 Email: info@complyserve.com The Comply Serve Newsletter is a quarterly publication that aims to ...

Link:
http://www.complyserve.com/news.cfm?nid=537

News item:
Comply Serve becomes a member of the SIIA

Extracted summary content: The Software & Information Industry Association is the principal trade association for the software and digital content industry. SIIA provides global services in government relations, business development, corporate education and intellectual property protection to the leading companies that are setting the pace for the digital age.Comply Serve Ltd has become a member of the The Software Division of the SIIA, a division that provides a forum for companies developing the ...

Link:
http://www.complyserve.com/news.cfm?nid=531

News item:
Comply Serve Announces Release of ComplyPro 2

Extracted summary content: Comply Serve Announces Release of ComplyPro 2 ComplyPro 2 is the latest release of Comply Serve’s project Compliance & Assurance solution for large-scale engineering projects in the rail, transport, civil engineering and utilities markets United Kingdom 14th November 2007 Comply Serve Ltd is a UK based software company delivering compliance and assurance solutions to complex, high value projects in regulated industries ranging from transport and construction to pharmaceutical ...

Link:
http://www.complyserve.com/news.cfm?nid=530

News item:
McKinsey report shows how SaaS is changing the software industry

Extracted summary content: McKinsey Quarterly Report - Delivering Software as a ServiceComply Serve Ltd monitors many of the analyst and technology firms that comment on the current trends driving the major changes in the software market. Among the most respected, is McKinsey, who recently published a report on how Software as a Service (SaaS) is lowering the Total Cost of Ownership (TCO) over traditional, on premise, software delivery models. The report and subsequent analysis aligns well with research ...

Link:
http://www.complyserve.com/news.cfm?nid=487

News item:
Comply Serve to attend Telelogic UGC, 19-21 November 2007

Extracted summary content: Comply Serve Ltd to attend Telelogic User Group Conference, November 19-21, 2007, South Wales. UKTo all our clients, colleagues andassociated Telelogic partners and customers, we are very pleased to announce that Comply Serve Ltd will be attending theTelelogic UGC in November at the Celtic Manor, Newport South Wales. Follow this link for more information.As a Telelogic Partner its going to be a greatthree days and Comply Serve will have the opportunity ...

Link:
http://www.complyserve.com/news.cfm?nid=486

News item:
Comply Serve & Midven Birmingham Post Article

Extracted summary content: Midven backs firm which can stop expensive over-runs Original article byJohn Cranage 25th September 2007 - Birmingham-based venture capital specialist Midven has invested an undisclosed sum in a leading software company that aims to prevent expensive over-runs on projects such as the new Wembley Stadium. Comply Serve provides compliance programs for complex capital projects in highlyregulated industries. Based at Edgbaston, Comply Serve is a spin-out from Swedish company ...

Link:
http://www.complyserve.com/news.cfm?nid=485

News item:
Comply Serve announces Adrian Lyons CBE, FCILT & Dr Pete Waterman OBE to be guest speakers at its Annual Conference

Extracted summary content: Comply Serve announces Adrian Lyons CBE, FCILT & Dr Pete Waterman OBE to be guest speakers at its Annual Conference Comply Serve is very pleased to confirm that Adrian Lyons CBE, FCILT will provide the key note address and Dr Pete Waterman OBE will attend as the after dinner guest speaker. The evening social programme will serve as a great networking event and we hope you have a great time. Read more about theComply Serve Annual Conference >> Comply Serve announces Adrian ...

Link:
http://www.complyserve.com/news.cfm?nid=473

News item:
Comply Serve is joined by Neil Sutcliffe, Non-Executive Director Strategic Business Development

Extracted summary content: Comply Serve is joined by Neil Sutcliffe, Non-Executive Director Strategic Business Development Comply Serve Ltd is joined by Neil Sutcliffe as Non-Executive Director Strategic Business Development. Neil also serves as a Non Executive Director for i-nexus, a provider of Strategy Execution and Performance Management Software. Neil brings a wealth of business and industry knowledge to our business that will help compliment our customer facing sales and business development operations".

Link:
http://www.complyserve.com/news.cfm?nid=472

News item:
Comply Serve Newsletter #1 - Summer 2007

Extracted summary content: Comply Serve News Letter #1 - Summer 2007 This news letter is a quarterly publication that aims to rapidly bring you up to speed with Comply Serve company developments, products, people, services, customers, news, case studies and events that we feel should be of benefit to the Comply Serve community. Meet the Comply Serve Technical Advisory Team Meet the Comply Serve non-Exec Team Meet the Comply Serve Management Team This news letter is a quarterly publication that aims to ...

Link:
http://www.complyserve.com/news.cfm?nid=446

News item:
Comply Serve Ltd Secures First Round Funding to Drive Expansion

Extracted summary content: Comply Serve Ltd Secures First Round Funding to Drive Expansion Midven provide first round venture capital funding to drive the company’s growth strategy United Kingdom - July 5th 2007 Comply Serve is a leading software company providing unique compliance solutions for complex, capital projects in highly regulated industries ranging from transport and construction to pharmaceutical and utilities. The first round funding from Midven Limited comes from the Advantage Growth Fund which was...

Link:
http://www.complyserve.com/news.cfm?nid=403

News item:
Cargo-D Chooses Comply Serve to Provide a Hosted Compliance & Audit Solution

Extracted summary content: Cargo-D Chooses Comply Serve to Provide a Hosted Compliance & Audit Solution United Kingdom – 12th July 2007 Comply Serve is a leading software company providing unique compliance solutions for complex, capital projects in highly regulated industries ranging from transport and construction to pharmaceutical and utilities. Cargo-D outsources it’s fleet maintenance, fleet management, traction requirements and hauliers and needed a compliance solution to prove compliance against...

Link:
http://www.complyserve.com/news.cfm?nid=402

News item:
Rackspace works with Comply Serve to host their project compliance solutions

Extracted summary content: Rackspace works with Comply Serve to host their project compliance solutionsSecure delivery of Comply Serve’s solution crucial to some of the UK’s major transport projects Rackspace® Managed Hosting, the UK’s most recommended hosting provider, has won a contract to host Comply Serve’s project compliance solutions. " Rackspace® Managed Hosting, the UK’s most recommended hosting provider, has won a contract to host Comply Serve’s project compliance ...

Link:
http://www.complyserve.com/news.cfm?nid=390

News item:
Telelogic & Comply Serve Sign Five Year Partnership Agreement

Extracted summary content: Telelogic & Comply Serve Sign Five Year Partnership Agreement United Kingdom – 25th June 2007 Comply Serve Ltd today announced that it has entered into a five year partnership agreement with Telelogic AB concerning the supply of the Telelogic requirements management software product DOORS® for Comply Serve’s suit of tools. Comply Serve Ltd today announced that it has entered into a five year partnership agreement with Telelogic AB concerning the supply of theTelelogic ...

Link:
http://www.complyserve.com/news.cfm?nid=389

News item:
Comply Serve Ltd delivers Comply Pro to the £363m East London Line Project

Extracted summary content: Comply Serve Ltd has been chosen by the Balfour Beatty-Carillion Joint Venture (BB-C JV) to provide an end-to-end compliance solution for Transport for London’s (TfL) East London Line Project. Comply Serve Ltd delivers Comply Pro to the £363m East London Line Project

Link:
http://www.complyserve.com/news.cfm?nid=372

News item:
Comply Serve Ltd publishes Crossrail Case Study

Extracted summary content: Comply Serve Ltd publishes Crossrail Case Study Following the recent announcement of Comply Serve’s work to develop a programme wide compliance capability for the entire Crossrail Project, Comply Serve is very happy to announce that a case study outlining the work in more detail is now available to download in the case studies channel. About Comply Serve Comply Serve Limited (http://www.complyserve.com/) is a Software as a Service (SaaS) company providing unique web-based project ...

Link:
http://www.complyserve.com/news.cfm?nid=279

News item:
Comply Serve Ltd delivers end-to-end Project Compliance Solution for Crossrail

Extracted summary content: Comply Serve Ltd delivers end-to-end Project Compliance Solution for Crossrail Comply Serve Ltd is a world leading software company providing compliance solutions for complex, high value projects in highly regulated industries ranging from transport and construction to pharmaceutical and utilities. Comply Serve solutions enable projects, often for the first time, to manage complex project compliance needs throughout the project supply chain, delivering significant time, quality and financial...

Link:
http://www.complyserve.com/news.cfm?nid=278

News item:
A major London rail engineering project selects Comply Serve managed services for programme compliance

Extracted summary content: A major London rail engineering project selects Comply Serve managed services for programme compliance Comply Serve will develop a programme-wide compliance capability that will ultimately link the programme’s high level specification to all aspects of the programme delivery including standards, legislation and legal entities – ensuring that the programme is fully compliant. A spokesman for the programme said, "We chose Comply Serve because they were the only company able to...

Link:
http://www.complyserve.com/news.cfm?nid=276

News item:
Comply Serve Ltd is launched!

Extracted summary content: About Comply Serve Comply Serve Limited (http://www.complyserve.com/) is a Software as a Service (SaaS) company providing unique web-based project compliance solutions for highly regulated industries ranging from transport and construction to pharmaceutical and utilities. Comply Serve solutions enable projects, often for the first time, to manage complex project compliance needs throughout the project supply chain, delivering significant time, quality and financial ...

Link:
http://www.complyserve.com/news.cfm?nid=275

News item:
Comply Serve and Integrate Systems Engineering Ltd form working partnership

Extracted summary content: Comply Serve and Integrate Systems Engineering Ltd form working partnership As part of its strategy to tap into market leading skills and resources, Comply Serve has formed a working partnership with Integrate Systems Engineering Ltd. Integrate provides professional services to clients in the transport, defence and aerospace sectors. About Comply Serve Comply Serve Limited (http://www.complyserve.com/) is a Software as a Service (SaaS) company providing unique web-based project compliance ...

Link:
http://www.complyserve.com/news.cfm?nid=274

News item:
Comply Serve signs agreement with Rackspace Ltd

Extracted summary content: Comply Serve signs agreement with Rackspace Ltd As part of Comply Serve’s strategy to offer leading edge compliance solutions over the Internet, it has chosen Rackspace Ltd as its hosting partner. About Comply Serve Comply Serve Limited (http://www.complyserve.com/) is a Software as a Service (SaaS) company providing unique web-based project compliance solutions for highly regulated industries ranging from transport and construction to pharmaceutical and utilities. Comply Serve ...

Link:
http://www.complyserve.com/news.cfm?nid=273

News item:
Comply Serve creates a Technical Advisory Panel

Extracted summary content: Comply Serve creates a Technical Advisory Panel As part of its strategy to develop compliance solutions for a range of market segments, Comply Serve has assembled a world leading Technical Advisory Panel. " About Comply Serve ComplyServe Limited (http://www.complyserve.com/)is a Software as a Service (SaaS) company providing unique web-based project compliance solutions for highly regulated industries ranging from transport and construction to pharmaceutical and utilities. ...

Link:
http://www.complyserve.com/news.cfm?nid=272

News item:
Comply Serve is joined by Fursey Duggan, Non-Executive Director Pharma & Life Sciences

Extracted summary content: Comply Serve is joined by Fursey Duggan, Non-Executive Director Pharma & Life Sciences Fursey Duggan is a regulatory compliance consultant to the life-sciences industries. About Comply Serve Comply Serve Limited (http://www.complyserve.com/)is a Software as a Service (SaaS) company providing unique web-based project compliance solutions for highly regulated industries ranging from transport and construction to pharmaceutical and utilities. Comply Serve solutions enable projects, ...

Link:
http://www.complyserve.com/news.cfm?nid=271

News item:
Comply Serve is joined by A O Van Emmenis to serve as Chief Technology Officer

Extracted summary content: Comply Serve is joined by A O Van Emmenis to serve as Chief Technology Officer Van has worked in the software industry for more than 20 years - starting in the CAD/CAM software industry and recently as an IT consultant working with financial organizations in the City of London. " About Comply Serve Comply Serve Limited (http://www.complyserve.com/)is a Software as a Service (SaaS) company providing unique web-based project compliance solutions for highly regulated industries ...

Link:
http://www.complyserve.com/news.cfm?nid=269

News item:
Comply Serve’s Technical Advisory Panel is joined by Dr David Selby

Extracted summary content: Comply Serve’s Technical Advisory Panel is joined by Dr David Selby David Selby, BSc, PhD, has spent all his working life in the pharmaceutical industry, mostly in roles requiring knowledge of GMP and the regulatory environment. About Comply Serve Comply Serve Limited (http://www.complyserve.com/)is a Software as a Service (SaaS) company providing unique web-based project compliance solutions for highly regulated industries ranging from transport and construction to ...

Link:
http://www.complyserve.com/news.cfm?nid=268

News item:
A second, major UK rail project selects Comply Serve for programme compliance

Extracted summary content: A second, major UK rail project selects Comply Serve for programme compliance A second, multi-million pound rail project will see the use of Comply Serve’s software solutions for programme compliance. About Comply Serve Comply Serve Limited (www.complyserve.com) is a Software as a Service (SaaS) company providing unique web-based project compliance solutions for highly regulated industries ranging from transport and construction to pharmaceutical and utilities. Comply Serve solutions ...

Link:
http://www.complyserve.com/news.cfm?nid=267

Support FAQ:
How can I change my password?

Extracted summary content: How can I change my password? To change your password simply email helpDesk@complyserve.com asking for a password reset. Your password will be changed and when you log in using this new password the system will ask you to change it to a new password of your choice.New passwords must be original - You cannot reuse an old password.Passwords must be a minimum of 6 chanracters long.

Link:
http://www.complyserve.com/support_faqs.cfm?faqid=66

Accessing Comply Serve Products FAQ:
I’ve lost my password?

Extracted summary content: I’ve lost my password? If you have lost your passwordplease contact our support desk in order to have it reset. lost,password

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=65

Comply Pro FAQs FAQ:
Can I see a Comply Pro Demo?

Extracted summary content: Can I see a Comply Pro Demo? To have a Comply Pro demonstrationplease contact us via the Contact us page on our website. Demo,Demonstration

Link:
http://www.complyserve.com/faqs_comply_pro.cfm?faqid=64

Hosted DOORS FAQs FAQ:
Do I need a DOORS user name and password?

Extracted summary content: Access tohosted DOORS is configured using ’SystemUser Names’. When we create a new user on the system, the credentials are also duplicated into the DOORS databasewhich is set to use the system user names.Thismeans that users only have toenter user names and passwords once to log into the Citrix environment. Do I need a DOORS user name and password?

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm?faqid=63

Compliance Solutions FAQ:
What is AIMS or Automated Information Management System?

Extracted summary content: What is AIMS or Automated Information Management System? Theassembly ofthe solution in terms of our hardwareand Citrix softwareenabling Hosted DOORS,withComply Pro or ValidationManager,means we can ensurethe system to effectively and competantlyaccomplish specific information handling operations in terms of communication, computation, dissemination, processing and storage of information. What is AIMS or ...

Link:
http://www.complyserve.com/faqs_compliance_solutions.cfm?faqid=62

Compliance Solutions FAQ:
What is Interface Management?

Extracted summary content: What is Interface Management? The Hosted DOORS and Comply Pro or Validation manager solutions provide effective interface management in that:- It ensures interface definition- It ensures the management and compliance of the elements that compose the system- Itensures themanagement andcompliance with other systems with which the system, or system elements must interoperate. What is Interface Management?

Link:
http://www.complyserve.com/faqs_compliance_solutions.cfm?faqid=61

Hosted DOORS FAQs FAQ:
What can hosted DOORS be used for?

Extracted summary content: What can hosted DOORS be used for? Other than the benefit of being able to provide the full functionality of DOORS over the internet; Hosted DOORS can be used for:- Joining up the supply chain- Perform Stakeholder analysis- Interface Managment What can hosted DOORS be used for? Doors,doors

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm?faqid=60

Comply Serve Training Materials FAQ:
What Training do you provide for Comply Pro?

Extracted summary content: Comply Pro is an easy to use intuitive interface to hosted DOORS.Once logged into our system you willhave access to the ’resources tab’which containsthe on demand User Interface Guides. Our aim is to provide simple, quick,on demand training to anyone who’s using theComply Pro interface.The User Interface guides are designed toget users up and running with minimal trainingin no longer than 20 minutes. The guidescan be ...

Link:
http://www.complyserve.com/faqs_training_materials.cfm?faqid=59

Comply Pro FAQs FAQ:
Comply Pro is Web based; are data transactions secure?

Extracted summary content: Comply Pro is Web based; are data transactions secure? Comply Serveemploy aHTTPS secure socket layer protocol which is used for online banking. It encrypts any databeing sent over the internet.

Link:
http://www.complyserve.com/faqs_comply_pro.cfm?faqid=58

Comply Pro FAQs FAQ:
How do I ensure Comply Pro is accessed by those who have authority to do so?

Extracted summary content: How do I ensure Comply Pro is accessed by those who have authority to do so? Comply Pro user access permissions are governed and controlled by the underlying DOORS data base which supports role based accessThose who do not have a user name and password will not only be unable to gain access to the Comply Serve hosted environment but also unable to gain access to your data and specific database using hosted DOORS or Comply ProThose who do have a user name and password can also have their ...

Link:
http://www.complyserve.com/faqs_comply_pro.cfm?faqid=57

Comply Pro FAQs FAQ:
What are the prerequisites to using Comply Pro?

Extracted summary content: Whether Comply Pro is beingtakenonby aproject or as an enterprise wide solution there are several pre requisites needed:1)Hosted DOORS Databasepopulated with Data2) DOORS Data configuredand mapped to Comply Pro user interface3) Either CitrixWeb or Javaclient installed on the client machine (ensure the IT management team allow the Citrix application through the network firewall)4) A browser (Internet Explorer or Mozilla FireFox)5) User Name...

Link:
http://www.complyserve.com/faqs_comply_pro.cfm?faqid=56

Comply Pro FAQs FAQ:
Can I use Comply Pro offline as a client on my local machine?

Extracted summary content: Can I use Comply Pro offline as a client on my local machine? Comply Pro cannot be used offline on a client machine,and can only be used by accessing the Comply Serve hosted environment.If you need to work offline you can export to . csv, or other editable format, the’real time’ traceability and positionof project is lost to the client or anyone else analysing the development progress of the project.

Link:
http://www.complyserve.com/faqs_comply_pro.cfm?faqid=55

Comply Pro FAQs FAQ:
How long does it take to use Comply Pro?

Extracted summary content: How long does it take to use Comply Pro? Once any user has a User name and Password to login to the Comply Serve hosted environment they will have access to the ’Resources tab’ which provides and array of online, on demanduser interfaceguides that can be viewed whilst taking a short tea break! These guides are designed to be lightweight and intuitive enough to enable a user to start using Comply Pro immidiately.

Link:
http://www.complyserve.com/faqs_comply_pro.cfm?faqid=54

Comply Pro FAQs FAQ:
How easy is Comply Pro to Deploy?

Extracted summary content: All you need a browserand a Citrix or Java client, both of which are very quick and simple to install.Providing theres ahosted DOORS database configured with Comply Pro for your project/organisation;your subcontractors, suppliers or even in house users that have a user name and password can log into Comply Pro over the internet and start working on the projects requirement compliance and assurance statements immidiately.The Comply Prosolution provides the ...

Link:
http://www.complyserve.com/faqs_comply_pro.cfm?faqid=53

Accessing Comply Serve Products FAQ:
Logging in using Java

Extracted summary content: Logging in using Java If you’re having problems logging in using the Citrix client you can also use a Java client. Go to client preferences and select ’Java Client’. Please note that you need the Java Virtual Machine (JVM) to run the Java client.

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=52

Accessing Comply Serve Products FAQ:
Logging in Using Citrix

Extracted summary content: Logging in Using Citrix We host DOORS in a Citrix Environment. To be able to access theapplications in the Citrixenvironment you either need a Citrix or Java Client. If you don’t have either you will be informed by a message in the ’Message Centre window’ when logged in.

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=51

Accessing Comply Serve Products FAQ:
How do I login if the Comply Serve website goes down?

Extracted summary content: How do I login if the Comply Serve website goes down? As a general rule, the Comply Serve website serves as the main login page for all our users as it contains a range of helpful resources such as FAQs, training materials, news, company and product information. If, at any time, the website is not available, clients can still access their product, data and service via the following URL: https://login.complyserve.com This will take you direct to the login page in the event that the home page ...

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=50

Data Security FAQ:
When is our data backed up?

Extracted summary content: When is our data backed up? Our clients data is backed up at 3am every day.

Link:
http://www.complyserve.com/faqs_data_security.cfm?faqid=49

Accessing Comply Serve Products FAQ:
Is there a time out on a session?

Extracted summary content: Is there a time out on a session? The sessions timeout after 2 hours of inactivity Is there a time out on a session?

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=48

Accessing Comply Serve Products FAQ:
How do I get a password?

Extracted summary content: How do I get a password? Passwords are issued automatically when a new user is created on the system. When a user first logs into the Comply Serve service they will be forced to create a password of their own choice.If you happen to lose your password for the system please contact our IT support desk via the contact support pageor call:Support line one: +44 1455 286415 Support line two: +44 7824 486177 Support hours are: 08:30 GMT to 17:30 GMT How do I get a password?

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=47

Hosted DOORS FAQs FAQ:
Can we still use the DOORS external links functionality in Hosted DOORS?

Extracted summary content: Can we still use the DOORS external links functionality in Hosted DOORS? Hosted DOORS still supports the external linking functionality. Can link to internal DMS which might include internal standards, old standards, project diagrams etc Can link to websites Can we still use the DOORS external links functionality in Hosted DOORS?

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm?faqid=46

Hosted DOORS FAQs FAQ:
How does multi user editing work in Hosted DOORS?

Extracted summary content: How does multi user editing work in Hosted DOORS? DOORS behaves as you’d expect it to if it were on your own internal network. The user who try’s to open the already open module in exclusive edit mode will be informed of the lock and be offered to Cancel or open in ’Read only’.

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm?faqid=45

Hosted DOORS FAQs FAQ:
Can we control the users who we want to access our Document Management Systems?

Extracted summary content: Can we control the users who we want to access our Document Management Systems? DOORS 8.1 supports external linking.External linking enables users to link:- Other DOORS databases (Project, Folder, Module, Baseline or Object)- Document Management Systems- Websites- To DOORS (Project, Folder, Module, Baseline or Object) from external applications using DOORS URLsThe process of auser selecting to follow a DOORSexternal linkinto a clients internal DMS,will not circumvent ...

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm?faqid=44

Hosting Service and Performance FAQ:
When do hosting servers get maintained and updated?

Extracted summary content: When do hosting servers get maintained and updated? The maintenanceis usually done when the least amount of users are likely to be on the system, i.e. weekends and evenings.You will be advised in good timewhen maintenance is due to be carried out giving our clients the opportunity to communicate this to possible users in these times.This process is documented in detail in your SLA. (Service Level Agreement) When do hosting servers get maintained and updated?

Link:
http://www.complyserve.com/faqs_hosting_serv_perfrm.cfm?faqid=43

Hosting Service and Performance FAQ:
Is there a guaranteed up time for the database and server/s?

Extracted summary content: Is there a guaranteed up time for the database and server/s? There is an guaranteed up time of 99.99%. (Service Level Agreement) Is there a guaranteed up time for the database and server/s?

Link:
http://www.complyserve.com/faqs_hosting_serv_perfrm.cfm?faqid=42

Hosting Service and Performance FAQ:
If I lose my internet connection will I lose my unsaved data?

Extracted summary content: If I lose my internet connection will I lose my unsaved data? Logging back in through ’client log in’ tab, citrix re-opens your session. The session will appear as it did when you lost connection.

Link:
http://www.complyserve.com/faqs_hosting_serv_perfrm.cfm?faqid=41

Hosting Service and Performance FAQ:
Is DOORS or Citrix performance significantly affected by the number of users logging in?

Extracted summary content: Is DOORS or Citrix performance significantly affected by the number of users logging in? Citrix is designed for application sharing. Using Citrix is similar to using the application as if it we’re on your local machine.

Link:
http://www.complyserve.com/faqs_hosting_serv_perfrm.cfm?faqid=40

Comply Pro FAQs FAQ:
Why use Comply Pro for large supply chain projects?

Extracted summary content: As theComply Pro interface sits over the top of hosted DOORS thisenables suppliers and subcontractors to’log in’ over the net and view the requirements in context and removes the need to exportthe data into spreadsheets or word processorsforthe subcontractors. The traditional process for document ’round trip’or ’data break,’ as I like to call it,goes like this: 1) Client exports data ...

Link:
http://www.complyserve.com/faqs_comply_pro.cfm?faqid=39

Hosted DOORS FAQs FAQ:
How do I control access and group access to data in hosted DOORS?

Extracted summary content: How do I control access and group access to data in hosted DOORS? The DOORS database user access rights still apply in Hosted DOORS. Please see section on controlling access rights in the DOORS Administrator User guide.Typically only a few DOORS Administrators and Comply Serve users should have the capability to control access rights to data.The nominated DOORS Administrators have enough database control to define specific groupsto allow the management and development of client and ...

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm?faqid=38

Hosted DOORS FAQs FAQ:
Are there built in templates for reports in DOORS?

Extracted summary content: Are there built in templates for reports in DOORS? The DOORS report feature works by associating a selected view and page setup with the module for printing purposes it’s not a ’report template’ as such.You can manually create module templates which could be the basis for a standard report. DOORS has built in templates which are primarily used for creating new modules to help maintain consistency, which encourages people to use a standard structure and headings.

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm?faqid=37

Hosted DOORS FAQs FAQ:
How do I import data into hosted DOORS?

Extracted summary content: How do I import data into hosted DOORS? Once logged into Hosted DOORS, you can browse to your local C: drive which will be listed as ’C:$’, this gives our service users the ability to import Word, Excel and other supported DOORS formats from their local drive. (The ability to browse to local C: can be controlled, and the letter of the drive may vary dependant on local policy) How do I import data into hosted DOORS?

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm?faqid=36

Setup Installation and Configuration FAQ:
What is the implementation time for a new project or enterprise subscription?

Extracted summary content: What is the implementation time for a new project or enterprise subscription? We cannot give a specific time frame on implementation as all subscriptions differ in complexitySome of the factors to take into account are: Is there an organisational or project based, pre defined data model in use? What is the implementation time for a new project or enterprise subscription?

Link:
http://www.complyserve.com/faqs_setup_inst_config.cfm?faqid=35

Setup Installation and Configuration FAQ:
How can we import existing documents to Hosted subscriptions?

Extracted summary content: How can we import existing documents to Hosted subscriptions? In all our applications our clients have the ability to import existing documents.Please see specific product FAQ on importing data. How can we import existing documents to Hosted subscriptions?

Link:
http://www.complyserve.com/faqs_setup_inst_config.cfm?faqid=34

Setup Installation and Configuration FAQ:
Can we upload existing DOORS data to Comply Serve hosted servers?

Extracted summary content: Can we upload existing DOORS data to Comply Serve hosted servers? We simply copy your data into our hosted environment. Transfer methods include but are not limited to: CD Email Direct upload DOORS, .

Link:
http://www.complyserve.com/faqs_setup_inst_config.cfm?faqid=33

Setup Installation and Configuration FAQ:
Will Comply Serve assist us in creating and configuring our database?

Extracted summary content: Will Comply Serve assist us in creating and configuring our database? If you do not have any experienced DOORS users Comply Serve will guide you through a configuration process to set upyour database and data structure for use with Comply Pro orValidation Manager. , Setting up, configuration,

Link:
http://www.complyserve.com/faqs_setup_inst_config.cfm?faqid=32

Setup Installation and Configuration FAQ:
Who configures my underlying DOORS database?

Extracted summary content: Who configures my underlying DOORS database? There should be at least two appointed DOORS Admin users in the client’s user community that have the neccessary DOORS training and access to set up and manage the DOORS Database. If you do not have any experienced DOORS Admin users Comply Serve willguideyou through a set up of your database and data structurefor use with subscription to Comply Pro, Validation Manager or vanillaDOORS.

Link:
http://www.complyserve.com/faqs_setup_inst_config.cfm?faqid=31

Setup Installation and Configuration FAQ:
Using Comply Serves Hosted services for the first time

Extracted summary content: Using Comply Serves Hosted services for the first time You will be required to provide a list of usernames, email and other contact details to Comply Serve. These will be used to set up system users on the serverthat DOORS sits on in our secure hostedenvironmentThe system user name is used by Citrix and LDAP. Login credentials only need to be entered once.Once you have recieved confirmation on completion of the setup, you will be able to go to the Comply Serve website http://...

Link:
http://www.complyserve.com/faqs_setup_inst_config.cfm?faqid=30

Accessing Comply Serve Products FAQ:
What happens if I lose my internet connection?

Extracted summary content: What happens if I lose my internet connection? This will drop the Citrix connection but not your DOORS Session. Once logged back in to Citrix you can resume your DOORS Session.

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=28

Support FAQ:
What are the turn around times on support cases?

Extracted summary content: Our standard turn around times assigned to support cases are shown below: Priority Response Time Update Time Temporary Fix / Workaround Time Permanent Fix Priority 1 Immediate 4 Hours 2 Days 25 Days Priority 2 Immediate 4 Hours 5 Days Next Release or Service Pack Priority 3 Within 2 Hours 1 Day 20 Days Next Release* Priority 4 Within 1 Working Day 2 Days N/A Next Release* * Next Release means that a permanent solution for a defect may be available in the next release.

Link:
http://www.complyserve.com/support_faqs.cfm?faqid=26

Support FAQ:
What are the priorities you assign to support calls?

Extracted summary content: Our standard priorities assigned to support cases are shown below: Priority Criteria Priority 1- Critical(major business impact) No access available to the Software Application OR fault in the Software Application that impacts all licensed users and prevents them working within their defined processes Priority 2- High(significant business impact) No access available to some Software Applications (but not all) OR there is a fault within one or more Software Applications...

Link:
http://www.complyserve.com/support_faqs.cfm?faqid=25

Support FAQ:
How do we access support?

Extracted summary content: How do we access support? Comply Serve have a dedicated support function based in the UK to help clients with technical issues. and can be accessed in one of several ways: Via our website www.complyserve.com/support.cfm Support line one: +44121 452 5042Support line two: +44 7733 161 915Support hours are: 08:30 GMT to 17:30 GMT Or complete the support request form >> How do we access support?

Link:
http://www.complyserve.com/support_faqs.cfm?faqid=24

Support FAQ:
What are your normal support hours?

Extracted summary content: What are your normal support hours? Support hours are: 08:30 GMT to 17:30 GMT What are your normal support hours?

Link:
http://www.complyserve.com/support_faqs.cfm?faqid=23

Data Security FAQ:
How secure is your service?

Extracted summary content: How secure is your service? Access to the service is through our https, secure socket layer portal, please see Wikipedia definition on HTTPS - http://en.wikipedia.org/wiki/HTTPS In addition we have total firewall protection into our server farm.

Link:
http://www.complyserve.com/faqs_data_security.cfm?faqid=22

Data Security FAQ:
How secure is my data?

Extracted summary content: As part of our managed service, we ensure that our servers automatically download and install all the latest security patches.Your project data is stored in a unique, insulated environment by our hosting partner ’The Bunker’ http://www.thebunker.net/ Only Comply Serve and registeredusers can access to your database. Click the followingWikipedia link for definition of HTTPS- http://en.wikipedia.org/wiki/HTTPSOur relationship withThe Bunker ...

Link:
http://www.complyserve.com/faqs_data_security.cfm?faqid=21

Accessing Comply Serve Products FAQ:
What is the guaranteed up time?

Extracted summary content: Our standard SLA guarantee is that when not undergoing scheduled maintenance, the Comply Serve Delivery Network Infrastructure will be available 99.99% of the time in each month.In August 2007 Complyserve announced that over a 15 month period (10,950 hrs of operation) it only lost 4.5 hours of service. Industry standard SLA is 99.9% uptime over 12 months, this = 8.76 lost hours! Complyserve has lost 4.5 hours over 15 months so Complyserve out performs Industry Standard!

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=20

Accessing Comply Serve Products FAQ:
Where is my project data stored?

Extracted summary content: Project data is stored in a unique, insulated environment by our hosting partner ’The Bunker’ http://www.thebunker.net/ Only our registered clients and Comply Serve staff can access your database. Being in partnership with The Bunker, Comply Serve can offer a standalone server environment for added piece of mind including: 3m thick walls & solid-steel doors, military electro magnetic pulse protection ’Tempest’ RFI intrusion protection, 24-hour sentry, MoD guard ...

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=19

Accessing Comply Serve Products FAQ:
Who is your hosting partner?

Extracted summary content: http://www.thebunker.net/ The Bunker’s secondary data centre in Newbury is an ex US Air Force base situated on Greenham Common. Like the primary data centre in Kent, it was also built as a nuclear command and control centre and possesses a similar level of physical security.The Newbury site is a purpose built fortress. It guards your systems and data from every potential threat that can compromise the availability of your business critical applications.

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=18

Accessing Comply Serve Products FAQ:
How do I get a user name?

Extracted summary content: How do I get a user name? User names arecreated and managed by Comply Serve from details receivedviaour clients. If you wish to be created as a user onthe Comply Serve service’s, please contact your client administrator.User namescan be configured to expire in accordance to any security processes and guidelines they may wish us to follow.If you have lost your user name and passowrd you need to contact our support desk in order to have it reset.

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=17

Software as a Service FAQ:
What’s the main benefits of SaaS?

Extracted summary content: What’s the main benefits of SaaS? The key benefit of accessing products via SaaS is that its very cost effective. Access to products served via SaaS is nominally 365x24x7 and because it is deployed securely over the internet and is scaleable on a global basis.

Link:
http://www.complyserve.com/faqs_software_as_a_service.cfm?faqid=16

Software as a Service FAQ:
How does SaaS work from a business perspective?

Extracted summary content: How does SaaS work from a business perspective? Clients pay an annual subscription to access the products based on typical user metrics, normally x number of users or access to x number of licences. The client effectively leases the software and never ends up owning any software assets (apart from the under lying data and Intellectual Capital associated with the data they create).

Link:
http://www.complyserve.com/faqs_software_as_a_service.cfm?faqid=15

Compliance Solutions FAQ:
What other products do you offer?

Extracted summary content: Comply Serve offer:- Comply Pro (joins up the supply chain for managing and capturing Compliance and Assurance statements)- Validtion Manager(joins up, manages and capturesValidation statements against requirements from a supply chain)- Hosted DOORS (is for more advanced users, system administrators and joining up the supply chain)We DO NOT host any other Telelogic products as follows:- System Architect- Focal Point- Synergy- Tau- Fastrak What other products do you ...

Link:
http://www.complyserve.com/faqs_compliance_solutions.cfm?faqid=14

Compliance Solutions FAQ:
What is hosted DOORS?

Extracted summary content: What is hosted DOORS? Comply Serve have a product technology partnership with Telelogic AB, the supplier of DOORS. By hosting DOORS using Citrix, Comply Serve can offer access to the product for more advanced users or administrators who may need to manage information and requirements within this kind of product.

Link:
http://www.complyserve.com/faqs_compliance_solutions.cfm?faqid=13

Compliance Solutions FAQ:
What is Validation Manager?

Extracted summary content: Validation Manager is Comply Serve’s Validation solution for the pharmaceutical and Life Sciences industry. It is designed to automate, manage, track and document the entire validation lifecycle. Validation Manager is the ideal solution to improve the efficiency and enhance the quality and consistency of validation documents.

Link:
http://www.complyserve.com/faqs_compliance_solutions.cfm?faqid=12

Compliance Solutions FAQ:
What is Comply Pro?

Extracted summary content: Comply Pro is Comply Serve’s project compliance solution for the transport, civil engineering and construction markets. This solution ensures that projects are compliant with project specifications throughout the supply chain. This is particularly relevant to high value, highly complex infrastructure projects that involve the management of part or all of the supply chain.

Link:
http://www.complyserve.com/faqs_compliance_solutions.cfm?faqid=11

Comply Serve FAQ:
When did Comply Serve start trading?

Extracted summary content: When did Comply Serve start trading? After 3 years spent researching the compliance market, Comply Serve started trading in January 2006.

Link:
http://www.complyserve.com/faqs_complyserve.cfm?faqid=10

Comply Serve FAQ:
Where are you based?

Extracted summary content: Where are you based? Comply Serve is based in the UK and operates within the European market although it has plans to expand into the USA and Asia.

Link:
http://www.complyserve.com/faqs_complyserve.cfm?faqid=9

Comply Serve FAQ:
What does Comply Serve do?

Extracted summary content: What does Comply Serve do? Comply Serve’s primary business goal is to help large projects or companies to manage complex compliance needs throughout the project supply chain whilst delivering significant time, quality and financial advantages to the client.

Link:
http://www.complyserve.com/faqs_complyserve.cfm?faqid=8

Comply Serve FAQ:
Who is Comply Serve Ltd?

Extracted summary content: Who is Comply Serve Ltd? Comply Serve is a dynamic and growing software company offering compliance and validation solutions to highly regulated industries. Who is Comply Serve Ltd? Who is Comply Serve Ltd?

Link:
http://www.complyserve.com/faqs_complyserve.cfm?faqid=7

Data Security FAQ:
How is our data backed up?

Extracted summary content: How is our data backed up? Nightly backup’s and mirrored RAID drives and is located in a facility served via diverse underground telecommunications carriers and backed with uninterruptible power systems. All data is backed up in an offsite location, ensures that data is as secure as can be made possible.Clients can also make their own backup’s of the data to their own network for extra piece of mind.The back up policy can also be found in you SLA agreement.

Link:
http://www.complyserve.com/faqs_data_security.cfm?faqid=6

Accessing Comply Serve Products FAQ:
How do I log in?

Extracted summary content: How do I log in? Login is done by accessing the www.complyserve.com website and following the client login link. new user name,user name, password

Link:
http://www.complyserve.com/faqs_accessing_products.cfm?faqid=5

Software as a Service FAQ:
Software as a Service (SaaS) – What is it?

Extracted summary content: Software as a Service (SaaS) – What is it? SaaS is about providing access to software over the internet. Clients accessing the software do so by paying a subscription.

Link:
http://www.complyserve.com/faqs_software_as_a_service.cfm?faqid=4

Markets We Serve FAQ:
What are Comply Serve’s core markets?

Extracted summary content: What are Comply Serve’s core markets? Comply Serve are already working with the key engineering Multi Disciplinary Consultancies (MDCs) associated with the transport industry sector and some have already adopted the use of the Comply Pro product. Construction / Civil EngineeringThe construction and civil engineering sector is a growing and ever increasingly regulated market that is benefiting now from the use of Comply Serve’s solutions.

Link:
http://www.complyserve.com/faqs_markets_we_serve.cfm?faqid=3

Compliance Solutions FAQ:
What compliance solutions do Comply Serve offer?

Extracted summary content: The main compliance solutions which Comply Serve offer are two core products and services – Comply Pro and Validation Manager. Comply Serve’s project compliance solution for the transport, civil engineering and construction markets is Comply Pro. Comply Serve’s Validation Manager for the pharmaceutical and life sciences industry, is designed to automate, manage, track and document the entire validation lifecycle.

Link:
http://www.complyserve.com/faqs_compliance_solutions.cfm?faqid=2

Web page:
Requirements Management Overview

Extracted summary content: Requirements Management Overview Duration 1 Day Course Overview This course is designed to give an overview of requirements management. An introduction covering the definition of a requirement, Stakeholder and System requirements and the importance of communicating the system needs. Generic Requirements Analysis Process In this section we discuss best practice and a generic requirements analysis process.

Link:
http://www.complyserve.com/training/requirements-management-overview.htm

Web page:
Advanced Requirement Writing

Extracted summary content: Advanced Requirements Writing Course duration 1 Day Course overview This course is designed to give provide attendees with an in-depth knowledge of Requirements Writing and Reviewing Techniques. This course is provided in addition to and follows the themes outlined in the Requirements Management Overview Course Course objectives To utilise techniques for defining good requirements To identify common Requirements Management problems and how to avoid them To be able to distinguish good and bad...

Link:
http://www.complyserve.com/training/advanced-requirements-writing.htm

Web page:
Comply Pro 2 Administration

Extracted summary content: Comply Pro 2 Adminisration Course Overview A two day training course which aims to: Teach you how to configure Comply Pro 2 (CP2) for your organizational and project needs Provide you with a Comply Serve certificate that recognizes you as a certified CP2 Administrator The course is comprised of a presentation of the materials in this manual and practical exercises using the training databases in CP2 which you willbe given access to. Course Objectives After completing the course you ...

Link:
http://www.complyserve.com/training/comply-pro-2-admin.htm

Web page:
Resellers

Extracted summary content: Resellers The Gilroy Group is one of the leading engineering companies supplying technical products and systems to Irish businesses. Having supplied the pharmaceutical industry for over 30 years, Gilroy’s have now added Validation manager to their portfolio of products. Resellers Resellers

Link:
http://www.complyserve.com/resellers.htm

Web page:
Hosted DOORS FAQs

Extracted summary content: Hosted DOORS FAQs Hosted DOORS FAQs Hosted DOORS FAQs

Link:
http://www.complyserve.com/faqs_hosted_doors.cfm

Web page:
Comply Serve Training Materials FAQs

Extracted summary content: Comply Serve Training Materials FAQs Comply Serve Training Materials FAQs Comply Serve Training Materials FAQs

Link:
http://www.complyserve.com/faqs_training_materials.cfm

Web page:
Hosting Service and Performance FAQs

Extracted summary content: Hosting Service and Performance FAQs Hosting Service and Performance FAQs Hosting Service and Performance FAQs

Link:
http://www.complyserve.com/faqs_hosting_serv_perfrm.cfm

Web page:
Validation Manager FAQs

Extracted summary content: Validation Manager FAQs Validation Manager FAQs Validation Manager FAQs

Link:
http://www.complyserve.com/faqs_validation_manager.cfm

Web page:
Comply Pro FAQs

Extracted summary content: Comply Pro FAQs Comply Pro FAQs Comply Pro FAQs

Link:
http://www.complyserve.com/faqs_comply_pro.cfm

Web page:
Setup Installation and Configuration FAQs

Extracted summary content: Setup Installation and Configuartion FAQs Setup Installation and Configuration FAQs Setup Installation and Configuration uartion FAQs

Link:
http://www.complyserve.com/faqs_setup_inst_config.cfm

Web page:
Event archive

Extracted summary content: Event archive Event archive Event archive

Link:
http://www.complyserve.com/event_archive.htm

Web page:
Event details

Extracted summary content: TitleContent... Event details Event details

Link:
http://www.complyserve.com/event_details.cfm

Web page:
Events

Extracted summary content: Events Events Events

Link:
http://www.complyserve.com/events.cfm

Web page:
Search

Extracted summary content: Search Comply Serve Enter a word or phrase below and the system will search all of the: web pages news items FAQs Search Search

Link:
http://www.complyserve.com/search.cfm

Web page:
Newsletter request

Extracted summary content: Newsletter request Please enter your details below to receive our newsletters via e-mail. If you would like to unsubscribe, please select ’unsubscibe’ as the action. Newsletter request Newsletter request

Link:
http://www.complyserve.com/contact_newsletter.cfm

Web page:
Support FAQs

Extracted summary content: Support FAQs Support FAQs Support FAQs

Link:
http://www.complyserve.com/support_faqs.cfm

Web page:
Data Security FAQs

Extracted summary content: Data Security FAQs Data Security FAQs Data Security FAQs

Link:
http://www.complyserve.com/faqs_data_security.cfm

Web page:
Accessing Comply Serve Products FAQs

Extracted summary content: Accessing Comply Serve Products FAQs Accessing Comply Serve Products FAQs Accessing Comply Serve Products FAQs

Link:
http://www.complyserve.com/faqs_accessing_products.cfm

Web page:
Software as a Service FAQs

Extracted summary content: Software as a Service FAQs Software as a Service FAQs Software as a Service FAQs

Link:
http://www.complyserve.com/faqs_software_as_a_service.cfm

Web page:
Markets We Serve FAQs

Extracted summary content: Markets We Serve FAQs Markets We Serve FAQs Markets We Serve FAQs

Link:
http://www.complyserve.com/faqs_markets_we_serve.cfm

Web page:
Compliance Solutions FAQs

Extracted summary content: Compliance Solutions FAQs Compliance Solutions FAQs Compliance Solutions FAQs

Link:
http://www.complyserve.com/faqs_compliance_solutions.cfm

Web page:
Comply Serve FAQs

Extracted summary content: Comply Serve FAQs Comply Serve FAQs Comply Serve FAQs

Link:
http://www.complyserve.com/faqs_complyserve.cfm

Web page:
Contact support

Extracted summary content: Contact support For support and operational enquiries please contact the support team: Support line one: +44 (0) 121 452 5042Support line two: +44 (0) 7733 161915Support hours are: 08:30 GMT to 17:30 GMT Or complete the Contact Support form below Contact support Contact support

Link:
http://www.complyserve.com/contact_support.cfm

Web page:
Request contact

Extracted summary content: Request Contact A busy lifestyle can sometimes mean a busy and sometimes unattended email box. Complete this reduced form, taking care to select your ’Nature of enquiry’ and an appropriate member of the team to give you a call on your preferred number. Request contact Request contact

Link:
http://www.complyserve.com/contact_request.cfm

Web page:
Validation Manager Support

Extracted summary content: Validation Manager Support For support and operational enquiries please raise ticket at the HelpDesk: If you can’t login to the HelpDesk we can raise a ticket for you if you call: Support line one: +44 121 452 5042Support line two: +44 7733 161 915 Support hours are: 08:30 GMT to 17:30 GMT Validation Manager Support Validation Manager Support

Link:
http://www.complyserve.com/validation_manager_support_faqs.cfm

Web page:
Comply Pro Support

Extracted summary content: Comply Pro Support For support and operational enquiries please raise ticket at the HelpDesk: If you can’t login to the HelpDesk we can raise a ticket for you if you call:Support line one: +44121 452 5042Support line two: +447733 161 915Support hours are: 08:30 GMT to 17:30 GMT Comply Pro Support Comply Pro Support

Link:
http://www.complyserve.com/comply_pro_support_faqs.cfm

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Services Partners

Extracted summary content: GearSys specialise in intelligent application of Programme/Project Management and Systems Engineering disciplines including: Requirements Training - production of bespoke training packages. Requirements Process definition - used by over 150 client projects ranging from £10k to £multi-billion. Systems Engineering Process definition - integration of Requirements, Assumption, Programme, Project and Risk management disciplines into a single co-ordinated and systemic approach.

Link:
http://www.complyserve.com/services.htm

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Technology Partners

Extracted summary content: Technology Partners The Bunker is Comply Serveshosting partner and provides Ultra* secure, ultra-available managed hosted and data centre solutions and services that ensure business continuity for the widest possible range of enterprises - from UK financial services giants such as Scottish Widows to fast-growing technology SME’s such as ISB Ltd. Client data is protected from every eventuality: from the combined physical, human and digital factors that can compromise the ...

Link:
http://www.complyserve.com/technology.htm

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Comply Serve Case studies and White papers

Extracted summary content: Comply Serve Case studies Comply Serve Case studies and White papers Comply Serve Case studies and White papers

Link:
http://www.complyserve.com/case_studies_and_papers.cfm

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Press pack

Extracted summary content: Press Pack Any enquiries from the media should be directed to: Chris Rolison -Managing Director Tel: +44 (0) 7824 486176 Or please complete a contactenquiry form >> Press pack Press pack

Link:
http://www.complyserve.com/press_pack.htm

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Articles

Extracted summary content: News articles Articles Articles

Link:
http://www.complyserve.com/news.cfm

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One-off projects

Extracted summary content: One-off projects Comply Serve will be targeting significant, one-off projects as they arise. These include events such as the Olympics and World Cup or projects on the scale of The Channel Tunnel or Heathrow Terminal 5. Current projects Comply Serve are supplying solutions to include:CrossrailEast London Line One-off projects One-off projects

Link:
http://www.complyserve.com/one_off_projects.htm

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Nuclear / Utilities

Extracted summary content: Nuclear / Utilities Comply Serve believes the needs of this highly regulated sector exhibit many of the characteristics of the transport and construction sector. Many of the leading European engineering consultancy firms that work in transport and civil engineering segments also have significant interests in the nuclear and utility markets. As a result of this, Comply Serve is in the process of transferring its early success in civil engineering to this sector via a select number of client ...

Link:
http://www.complyserve.com/nuclear_and_utilities.htm

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Pharma / Life sciences

Extracted summary content: Pharma / Life sciences We are working within the pharmaceutical sector to develop IT and manufacturing compliance, validation and programme management services that will greatly reduce the time and cost of manufacturing and IT validation audits. Working closely with key members of our Advisory Team, Comply Serve is adopting the client partner approach to deliver the right solution to market. Validation Manager is the main product offering in this market segment.

Link:
http://www.complyserve.com/pharma_and_life_sciences.htm

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Construction / Civil Engineering

Extracted summary content: Construction / Civil Engineering The construction and civil engineering sector is a growing and ever increasingly regulated market that is benefiting now from the use of Comply Serve’s solutions. Comply Serve is pioneering the use of web based tools to unite the project community on very large, complex and risky building projects. For the first time, Comply Serve is able to help theclient and project management office to link all stakeholder and system requirements ...

Link:
http://www.complyserve.com/construction_and_civil_eng.htm

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Transport / Rail

Extracted summary content: Transport / Rail Comply Serve offer two distinct offerings for major transportation and infrastructure projects: 1. The ability for the client and project management office to link all stakeholder and system requirements to all work packages being delivered by the MDC (Multi Disciplinary Consultancy) community. For example; Comply Serve has developed a programme wide compliance capability for the entire Crossrail Project that will ultimately link the programme’s high level ...

Link:
http://www.complyserve.com/transport_and_rail.htm

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Hosted DOORS

Extracted summary content: Hosted DOORS Download the Hosted DOORS Datasheet (819 KB) Telelogic AB (the leading supplier of the Requirements Management solution DOORSTM) and Comply Serve Ltd have a working partnership whereby Comply Serve can sell and host DOORSTM to clients in the transport, rail, utilities, and civil engineering market place. This allows clients toaccess DOORSvia the Internet on a subscription basis under the terms of Comply Serve’s Software as a Service (SaaS) business model...

Link:
http://www.complyserve.com/hosted_doors.htm

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Validation Manager

Extracted summary content: Validation Manager Comply Serve’s Validation Manager for the pharmaceutical and life sciences industry, is designed to automate, manage, track and document the entire validation lifecycle. Validation Manager is the ideal solution to improve the efficiency of the entire validation process, enhance the quality and consistency of validation documents, provide a valuable line of defence against internal or regulatory audits, and reduce the overall costs of validating entities.For more ...

Link:
http://www.complyserve.com/validation_manager.htm

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ComplyPro

Extracted summary content: This solution ensures that projects are compliant with project specifications throughout the supply chain. ComplyPro uniquely provides large and distributed project teams easy access to key project data and real-time compliance information that is always up-to-date, requiring minimal IT support. Project teams can now update compliance statements using a simple familiar spreadsheet style user interface - and those updates are immediately viewable by the project office.

Link:
http://www.complyserve.com/comply_pro.htm

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Investors

Extracted summary content: Investors Comply Serve has attracted significant interest from the UK VC community and welcomes any enquiry in this area. If you are an investor and would like to discuss opportunities to invest, then please contact the CEO, Chris Rolison stating your interest at chris.rolison@complyserve.com Investors Investors

Link:
http://www.complyserve.com/investors.htm

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Careers

Extracted summary content: Careers As a fast-growing company at the forefront of its market, Comply Serve requires innovative and creative new talent and offers exciting career opportunities in return. This website provides a general overview to what we do and we are interested in hearing from anyone who has the talent to contribute to our success. Careers Careers

Link:
http://www.complyserve.com/careers.htm

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Company ethos

Extracted summary content: Company ethos Comply Serve is a young but rapidly growing software vendor with an absolute focus on customer delivery and satisfaction. We aim to remain focused on our client and market needs and have fun in the process. We firmly believe that customer needs lie at the heart of our business and we strive to forge long term relationships not only with our clients but also our partners.

Link:
http://www.complyserve.com/company_ethos.htm

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Consultancy

Extracted summary content: Consultancy As part of any engagement, Comply Serve offer a consultancy service to capture customer needs and tailor solutions to meet specific project or programme objectives. Consultancy rates and call off contracts can be included along with the product subscription to create a single contract that is easy to manage, administer and change. Consultancy Consultancy

Link:
http://www.complyserve.com/consultancy.htm

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Thought leadership

Extracted summary content: The Comply-Serve team have many years experience in delivering compliance technology but also have access to key individuals who have a very deep understand of the compliance needs at the "coal face’. ’I support Comply-Serve in their endeavours to deliver easy to use information and standards access systems to the rail industry and we at the Railfreight Group will support them in whatever way required to fulfill these requirements. ’Adrian Lyons CBE - Director General ...

Link:
http://www.complyserve.com/thought_leadership.htm

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Subscription types

Extracted summary content: Subscription types By means of managed service contracts backed by a Service Level Agreement (SLA) Comply Serve offers project and standards compliance management, so that a responsible company can demonstrate its strict adherence to the regulatory standards. The following subscription options are available: Project Subscription: This is where an entire project team (client, project office and 3rd party contractors) require access to all or part of the information the project has ...

Link:
http://www.complyserve.com/subscription_types.htm

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Software as a Service

Extracted summary content: Software as a Service What is Software-as-a-Service (SaaS)SaaS is one of the most compelling and challenging IT and business innovations of the past two decades*. Vendors offering SaaS based products provide access to their products over the Internet. Benefits of this approachThe key benefits of SaaS based access and deployment of software products is highlighted in the diagram below that contrasts SaaS with traditional software deployment and access methods.

Link:
http://www.complyserve.com/software_as_a_service.htm

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Accessing our products

Extracted summary content: Accessing our products How do I access the products we have access to? All of Comply Serve’s solutions are accessed via the Comply Serve website. The Bunkersave and store all our client information in a unique, insulated environment that only the client and Comply Serve staff can access, in addition Comply Serve can offer a standalone server environment for added piece of mind.

Link:
http://www.complyserve.com/accessing_our_products.htm

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Problems we address

Extracted summary content: Comply Serve solutions manage the qualitative elements of the Project ensuring that at every stage, compliance to project specifications is clearly demonstrated; giving project management much clearer visibility of non-compliance and the time to deal with it - thus avoiding costly project overruns. Project Needs (Throughout Supply Chain) Standard PM Tools Comply Serve Visibility of Project Requirements Compliance Visibility of Project Contratual Compliance Impact of Change Analysis What-if?

Link:
http://www.complyserve.com/problems_we_address.htm

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Training

Extracted summary content: Training At Comply Serve we feel that clients should take control of their deployments configuration and security. Requirements Management Overview A course designed to give an overview of requirements management. Advanced Requirements Writing Designed to give provide attendees with an in-depth knowledge of Requirements Writing and Reviewing Techniques.

Link:
http://www.complyserve.com/training.htm

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Technical advisory panel

Extracted summary content: He also serves on the Technical Advisory Board of Aegis Corporation Inc. Lord Tony Berkeley Lord Berkeley is Chairman of the Rail Freight Group, the representative body of the UK rail freight industry. Mark Honey - Technical Advisor Transport & Civil Engineering Sector Mark serves as the Transport Domain Specialist for Comply Serve Ltd and has a 13 year track record in the logistics, strategic transport planning and freight consultancy sector. Fursey Duggan - Technical Advisor...

Link:
http://www.complyserve.com/technical_advisory_board.htm

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Non-executives

Extracted summary content: Non-Executives Neil Sutcliffe - Non-Executive Chairman of Comply Serve Neil Sutcliffe worked for fifteen years in the telecommunications equipment sector for Marconi plc. Neil also serves as a Non Executive Director for i-nexus, a provider of Strategy Execution and Performance Management Software. As well as serving as a non-executive director for Comply Serve and two other companies, Richard’s main role is Chief Executive of a £55M turnover provider of dental plan ...

Link:
http://www.complyserve.com/non-executives.htm

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Management team

Extracted summary content: Management Team Chris Rolison - Chief Executive Officer With a background in electronic engineering, Chris has had a career in IT and software sales, sales management, marketing and general management over 21 years. Chris has had significant experience in establishing new markets for leading-edge technology companies including GEC Plessey, Racal Electronics, Zuken, Gemstone Technologies and Telelogic. A O Van Emmenis - Chief Technology Officer Van has worked in the software industry for ...

Link:
http://www.complyserve.com/management_team.htm

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About Comply Serve

Extracted summary content: About Comply Serve Download the Comply Serve datasheet (395 KB) How we started out Comply Serve is a dynamic and growing software company offering compliance and validation solutions to highly regulated industries. Comply Serve provides a range of solutions for its clients that enable them to demonstrate compliance and adherence to all project specifications and contractual obligations including compliance to technical, safety, health, environmental and industry standards, with ...

Link:
http://www.complyserve.com/about.htm

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Contact

Extracted summary content: General enquiries Building reception: +44 (0) 121 452 5000 Comply Serve reception: +44 (0) 121 452 5042 Comply Serve fax:+44 (0) 121 452 5069 Product / sales enquires These should be directed to; Nick Giuffrida +44 (0) 782 4486177 Support related questions If ...

Link:
http://www.complyserve.com/contact.cfm

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FAQs

Extracted summary content: FAQs FAQs FAQs citrix

Link:
http://www.complyserve.com/faqs.cfm

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Support

Extracted summary content: Support To make a support enquiry, please raise a ticket athttps://helpdesk.complyserve.com/ If you have password problems and you cannot log into the HelpDesk, you canemail support at HelpDesk@complyserve.com You can alsocall support on the numbers listed below: Support line one: +44121 452 5042Support line two: +447733 161 915Support hours are: 08:30 GMT to 17:30 GMT Our standard priorities assigned to support cases are shown below: Priority Criteria Priority 1...

Link:
http://www.complyserve.com/support.cfm

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Partners

Extracted summary content: Partners Comply Serve believes in partnering wherever possible to achieve business success. In doing so Comply Serve has four main product partnerships: Resellers: Organisations that offer our products and services alongside their own Technology Partners: Organisations that supply key technical products or services to our business Development Partners: Organisations that are helping evolve our offerings to either existing or new market segments Services Partners: Organisations that have ...

Link:
http://www.complyserve.com/partners.htm

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News

Extracted summary content: News News News

Link:
http://www.complyserve.com/cmply_news.cfm

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Markets We Serve

Extracted summary content: Markets We Serve Comply Serve is dedicated to providing heavily regulated companies with better ways of managing their approach to compliance validation. In response to this, Comply Serve has developed market specific compliance solutions that help to automate complex and error prone manual processes. Examples of Subscribers to our Service Comply Serve Core Markets A key component of our market strategy has been to develop ’client partners’ who have ...

Link:
http://www.complyserve.com/markets_we_serve.htm

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Compliance Solutions

Extracted summary content: We can all think of major IT and construction projects here in the UK: Wembley Stadium, NHS National Project for IT, Network Rail West Coast Modernisation Project; and other failed IT Projects: Child Support Agency, Passport Office, Inland Revenue, National Air Traffic Services, Department for Work & Pensions, etc, etc,. The reasons for this are many and complex; however industry analysts including the Standish Group cite several common factors that significantly contribute to the ...

Link:
http://www.complyserve.com/compliance_solutions.htm

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Comply Serve :: Web-based project compliance solutions

Extracted summary content: Comply Serve Limited is a provider of unique, web-based project and product compliance solutionsto clients operating in highly regulated industries. Comply Serve’s business focus is in marketswherethere is a need to address complex compliance and assurancegoals onhigh risk, high value programmes of work. Breaking with tradition Comply Serve does not work like conventional software vendors and has moved away from traditional software deployment ...

Link:
http://www.complyserve.com/index.cfm

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